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Upcoming events

  • November Educational Program

    • 05 Nov 2025
    • 10:00 AM - 2:00 PM
    • Zoom Webinar
    • 46 registrants
    Register

    MSMA/AOSP Presents

    The Future of Mail 2025 - "What Does It Look Like in 2030?"

    Virtual Education Event

    November 5th, 2025 10:00am - 2:00pm EST

    10:00am - 11:00am

    Welcome

    Keynote - Steve W. Monteith, Chief Customer Marketing & Executive V.P., USPS, "Future of Mail: Innovation Driving Transformation" 

    11:10am - 11:50am

    Panel Discussion: "Vision 2030; What's Next For Mail?"

    Moderator - Francis Ruggiero, Publisher of Mail Magazine & Official Mail Guide

    Panelist: Christine Erna, Business Systems Consultant, Forge Solutions

    Mark Rheaume, Advisory Engineer, Ricoh

    Darlene Handy, Sr. Business Process Consultant, Centene Corporation

    Willie Coleman, CEO, SHOMO Enterprises 

    12pm - 12:50pm  Breakout Session I

    Willie Coleman, CEO, SHOMO Enterprises, "Delivering Excellence in Customer Service For 2030"

    Steve Colella, V.P. Postal Affairs, Calmark group, "Mail Beyond 2025" 

    Floyd Creecy, V.P. Operations, 120 Design Studio, "Sustainability, Security, and Speed: The 3 Pillars of the Future of Mail" 

    12:55pm - 1:50pm  Breakout Session II

    Joe Freeman, Facility Operations Analyst, MAILCOM, "AI And The Future Of Mail"

    Leanne Herman, Director Postal Affairs, Sepire, "The Current And Future State of USPS Promotions And Incentives"

    Christine Erna, Business Systems Consultant, Forge Solutions, "The Mailbox of Tomorrow: Innovation in 2025 and Beyond"

    Vendor Highlights 

    James Keough, Sole Solutions, Inc. 

    David Hale, RaySecur, Inc. 

    Shariq Mirza, Assurety Consulting & Solutions

    Registration Link: 

    https://msma.wildapricot.org/event-6367973

    Please plan on joining us and invite your colleagues

    Thank you

    Floyd Creecy, CMDSM, MDC, OSPC             Barbara Fahy, OSPC,MDC

    MSMA Executive Director                          Managing Director, AOSP

    E-mail:  msma@msmanational.org

    Website:  www.msmanational.org


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  • Management Training Program Certificate - 2026

    • 14 Jan 2026
    • 16 Sep 2026
    • 5 sessions
    • Zoom Webinar
    • 2 registrants
    Register

    Management Training Program Certificate - 2026

    Here are the Sessions for 2026

    January 14th - Accountability in the Workplace

    March 11th - Recognizing Employee Excellence

    May 13th - Goal Setting & Getting Things Done

    July 15th - Leadership & Influence

    September 16th - Trust Building & Resilience Development

    Sign up now - your registration includes all Five Sessions

    Member Registration - $495

    Non-Member Registation - $695 (Join AOSP/MSMA and save $200)

    Share this message with your colleagues and invite them to attend

    To register: https://msma.wildapricot.org/event-6349425

    Thank you

    Floyd Creecy, CMDSM, MDC, OSPC

    MSMA Executive Director

    Barbara Fahy, OSPC, MDC

    Managing Director AOSP

    E-mail:  msma@msmanational.org

    Website:  www.msmanational.org



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  • CMDSM/SS Orientation Webinar

    • 27 Jan 2026
    • 1:00 PM - 2:30 PM
    • Zoom Webinar
    • 3 registrants
    Register

    MSMA/AOSP Challenges YOU!

    • The CMDSM/CMDSS Study Program Series of Webinars 

      Can change your career...change your life!

      It’s an opportunity to learn, show off your skill set,

      AND BECOME CERTIFIED!

      Join us for an orientation of these two certifications on

      January 27th 2pm EST, 1pm CST, 11am PST 

      Earn your professional certification! Here’s Why: 

        

      Review the certification programs, discuss the Study Session program, exam content, expectations, and responsibilities for participants.

      Who should attend:

      ·       You want to expand your knowledge and prestige in our industries

    • ·       You want to set yourself apart from others

    ·       You want to increase your career opportunities

    ·       You achieved Certification; USPS, MAILCOM, MSMA; now, you are ready for the ultimate challenge and reward

    I always felt my performance set me apart from other vendors. But I was looking for a way to differentiate early-on, to help me open the door to engagement with a reluctant client. The CMDSS certification does just that.

    Chuck Wittmer, CMDSS, MDC

    Postal Consultant


    Become an industry leader and expert at your job. 

    Earn your CMDSM or CMDSS credentials,

    Enhance your career, provide upward mobility for your future. 

    The CMDSM and CMDSS Application forms are contained on the MSMA National Website.  Download and review the Criteria needed in order to sit for the Exam.

    The CMDSM/CMDSS Exams will be offered during the Spring 2026 MAILCOM Conference in Las Vegas, NV

     

    The direct link to on-line registration for this webinar is:  
    https://msma.wildapricot.org/event-6388356



    Thank you,

     

    MSMA National Education Committee

    Floyd Creecy, CMDSM,OSPC

    MSMA Executive Director

    E-mail:  msma@msmanational.org

     
    National Headquarters

    PO Box 3002

    Oak Brook, IL. 60522

    Website:  www.msmanational.org



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  • MDC Virtual Review and Exam

    • 03 Feb 2026
    • 05 Feb 2026
    • 2 sessions
    • Zoom Webinar
    • 2 registrants
    Register

    Now is the Time for YOU… to Earn Your Mailpiece Design Consultant (MDC)

    Certification

    The MDC Certification Review focuses on classes of mail, mailpiece design, commercial mail preparation/requirements and extra services, and is a great opportunity for you to add even more value to your organization… along with a new certification to your resume!

    The MDC Virtual Review will be offered in 2 - two hour sessions (1pm EST, 12pm CST, 10am PST) beginning on Tuesday, February 3rd, 2026 and then continuing on Thursday, February 5th

    If you are interested in sitting for the CMDSM or the CMDSS Certification at the Spring 2026 MAILCOM Conference in Las Vegas, NV– this is an important Review for you to attend

    Following the review sessions, you’ll have the opportunity to immediately take the open-book exam online. 

    This event is free for qualified candidates who are taking the CMDSM or CMDSS exam at MAILCOM. 

    For all others the fee for this event is $85 for MSMA members and $105 for non-MSMA members. 

    Included is the four Session Review, copy of the 10 Chapter MDC Study Guide(PDF),  registration and login for the MDC Online Certification Exam and a printable certificate

    To earn your MDC credentials sign-up now at:

    https://msma.wildapricot.org/event-6388403

    If you have any questions concerning this program please email Floyd Creecy at msma@msmanational.org or Barbara Fahy at bfahy@msmanational.org

     

    Please share this with your colleagues and encourage them to take advantage of this opportunity!

    Website:   www.msmanational.org

     

    Floyd Creecy, OSPC, CMDSM, MDC

    MSMA Executive Director

    E-mail:  msma@msmanational.org 

    National Headquarters

    P O Box 3002

    Oak Brook, IL. 60522

    Website: www.msmanational.org      


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  • OSPC Level II Review & Exam

    • 10 Feb 2026
    • 10:00 AM - 12:30 PM
    • Zoom Webinar
    • 2 registrants
    Register

    OSPC Level II - Virtual Review and Exam  

    The Office Services Professional Certification II (OSPC II), developed jointly by the Mail Systems Management Association (MSMA) and the Association of Office Service Professionals (AOSP), is an advanced-level certification designed to equip aspiring and current managers and supervisors in Office Services with essential leadership and interpersonal skills for today's complex work environment.  Building on foundational office services knowledge, the OSPC II delves into advance topics such as Management Skills, Emotional Intelligence, Conflict Management, Critical Thinking, and Navigating Difficult Conversations.

    We will be offering this new Certification with a 2 hour virtual Review, and the opportunity to take the on-line Exam.


    Price - Members $120/Non-Members $145


    Take this opportunity to earn your OSPC II!

    Registration link for this Review and Exam:

    https://msma.wildapricot.org/event-6404681

    Share this with your colleagues as well!

    Floyd Creecy, CMDSM, MDC, OSPC

    MSMA Executive Director

    Barbara Fahy, OSPC, MDC

    Managing Director AOSP

    E-mail:  msma@msmanational.org




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  • CUMSA MDC Review and Exam

    • 01 Mar 2026
    • 10:00 AM - 2:00 PM
    • Zoom Webinar
    • Be the first
    Register

    MDC Review and Exam - CUMSA Conference - March 2026

    Virtual Review

    Registrants will receive a link to the MDC Study Guide prior to the start of the review.  Login and Password to the Exam will be sent the date of the Review


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  • MDC Review and Exam- Spring MAILCOM 2026

    • 23 Mar 2026
    • 8:00 AM - 1:00 PM
    • Tuscany Suites Hotel & Casino
    • Be the first
    Register

    MDC Review and Exam - Spring MAILCOM 2026

     

    MAILCOM and MSMA have teamed up to provide an amazing opportunity when you attend the Spring MAILCOM ‘2026 in Las Vegas  MDC Certification focuses on classes of mail, mailpiece design, commercial mail preparation/requirements and extra services, and is a great opportunity for you to add even more value to your organization… along with a new certification to your resume!

     

    The MDC Session & Exam will be held on Monday, March 23rd(8:00am-12:00pm). Following a review session, you’ll have the opportunity to immediately take the open-book exam! The fee for this event is $110 for MSMA members and $130 for non-MSMA members and includes the review session, refreshments and the exam.

     

    To earn your MDC credentials sign-up now at : 

    https://msma.wildapricot.org/event-6401713


    If you have any questions concerning this program please email Jim Barlow at education@msmanational.org or Barbara Fahy at bfahy@msmanational.org


     




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  • OSPC Level I - Spring MAILCOM Conference

    • 23 Mar 2026
    • 8:00 AM - 12:00 PM
    • Tuscany Suites Hotel & Casino
    • Be the first
    Register

    Earn Your....

    Office Service Professionals (OSP) Certification Level I At The Spring 2026 MAILCOM Conference

     

    The Office Service Professionals Certification (OSPC) Level I is a training and certification process for industry individuals involved with domestic and international mail, administrative services, distribution, logistics, shipping/receiving, communications and more…..

     

    MAILCOM, AOSP and MSMA have teamed up to provide an amazing opportunity when you attend MAILCOM Spring 2026, in Las Vegas, NV  OSP Certification focuses on Professionalism, Customer Service, Networking, Business Ethics and other basic Office Service Skills.   This is a great opportunity for you to add even more value to your organization… along with a new certification to your resume! 

     

    The OSPC Session & Exam will be held on Monday,March 23rd 8am - 12pm 

     

    Following a review session, you’ll have the opportunity to immediately take the open-book exam! The fee for this event is $120/member $145/non-member and includes the review session, refreshments and the exam. 

     

    To earn your OSPC credentials sign-up now:

    https://msma.wildapricot.org/event-6404341


    If you have any questions concerning this Program please contact: 

     

    Barbara Fahy, MDC ,OSPC                 

    Managing Director, AOSP                  

    bfahy@msmanational.org

    aosp@msmanational.org                               

     

    We hope to see you in March in Las Vegas at MAILCOM!

     

    National Headquarters

    PO Box 3002

    Oak Brook, IL. 60522

    Website:  www.msmanational.org

    E-mail:  msma@msmanational.org


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